Are you ready to take your business on a journey??
Can your business honestly answer these questions;
What does your customer need?
What does he/she want? (not always the same as what they need!).
Have you asked? – and if not why not?
Do you really understand the answers? – NO! do you REALLY understand the answers??
Can your business supply your customer with exactly what they will pay you for (and no more) exactly when they want it? and do it using the least amount of resource?? – – really?
So if you are doing all this effectively now, will you still be “ahead of the curve” in the future?